With the entry into force of the new General Data Protection Regulation (GDPR), we inform you about our privacy practices and the options available for the way in which your data is collected and used.
What information do we collect?
We request identification information when you respond to a survey or correspond with us. If you do not wish to provide the requested personal information, you may not be able to complete the operation.
Likewise, when you visit our website, we collect data known as “clickstreams” (IP address, domain name, etc.). This information, combined with the data you have provided us with, allows us to better personalize your visits.
For what purpose do we use the information collected?
- To provide you with information via newsletters and emails.
- To provide you with other information that may be of interest to you.
How do we protect this information?
To ensure the security of your information, we have established a series of security measures. Personal information is stored on secure networks; Despite these measures, when you provide personal information on the internet there is always a risk that it may be intercepted and used by third parties beyond our control. We make every effort to protect your information and privacy, however we cannot guarantee the security of the information you make available over the internet.
Who has access to this information and to what extent?
In addition to our entity, and for the purposes described above, we do not sell, exchange or transfer your personal information to third parties in any way. However, your information may be disclosed to companies subcontracted by us to carry out certain services. They can also be used to provide technical assistance. In either case, we require such subcontractors to keep our customers’ personal information secure and confidential. We also require that these suppliers use personal information only in the name Portal do Clima.
At any time, you can choose not to allow the sharing of your personal information with third parties. Such a request can be made through our website in the Contacts section.
Links/cookies
To improve the services offered, we may include links to third party websites. Portal do Clima is not responsible for the privacy practices of such websites. We recommend that you read their respective privacy statements, as they may differ from ours.
The Portal do Clima website may use technology widely known in the industry as “cookies”. A cookie is a unique text file that a website sends to your browser software. If you do not want us to install cookies in your browser, you can set it to reject cookies. Rejecting cookies may affect your ability to use some of the features on our website.
Portal do Clima also uses cookies to track visits to our website. The information collected in this way helps us to optimize the website’s content, navigation, and performance.
Changes to the privacy policy
In the future, we may choose to modify or change the privacy policy described here, either due to changes in legislation or to cover new developments on the internet. For this reason, we reserve the right to make any changes, and we recommend that you visit our website regularly to be aware of these changes.
Who manages the information?
Both our website and the information collected are administered and controlled by Portal do Clima. Portal do Clima has its servers located in mainland Portugal, offering sufficient guarantees regarding the protection of your personal information, which is administered in accordance with current legislation regarding the protection of personal information, as well as this privacy policy.
Contact us
For any questions regarding this privacy policy and privacy aspects, or to make a complaint, please contact us through our website, in the Contact section.
